Legal updates
Every change to our Privacy Policy, Terms of Service and Data Handling page, newest first. We email client owners and admins about each one, and at least 14 days before a material change takes effect.
0126 Oct 2026: Privacy Policy, Data Handling
Minor change, in effect from 26 Oct 2026 with no notice period. Before launch: no clients yet.
- Klarite now keeps a record of each account closing (which account, who closed it and when) with its other security records, deleted after 12 months.
0226 Oct 2026: Privacy Policy, Terms of Service, Data Handling
Minor change, in effect from 26 Oct 2026 with no notice period. Before launch: no clients yet.
- An encrypted copy of the database is now made every night and kept in Klarite's separate backup account with Amazon Web Services in Sydney.
- Each copy is removed after 35 days, the same as the file backups; only Klarite holds the key to read it.
0325 Oct 2026: Privacy Policy, Terms of Service, Data Handling
Material change, in effect from 25 Oct 2026 with no notice period. Before launch: no clients yet.
- How long each kind of data is kept, and that operational and security records are now deleted automatically.
- After an agreement ends, data is kept 30 days for export and then deleted (matching Terms 11.4).
- Keeping consultation records for the long term, including for a regulator, is the client's responsibility.
- Accounts with no organisation that are unused for 12 months are closed; names stay on the client's records.
- Deleted data can stay in backups for up to 35 days.